Frequently Asked Questions

WanPaus is a digital lending platform built for Papua New Guinea, connecting borrowers with licensed lenders. Short-term loans range from K50 to K1,000 with transparent pricing and fully digital terms. Operated by WanTek (Pakimu Investment Limited).

The process is fully digital: Apply at app.wanpaus.com → Verify your identity (KYC + liveness check) → Accept Terms via OTP → Receive Funds. No branch visit required.

• Government-issued ID (national ID, passport, or driver's licence)
• Verified mobile phone number
• Valid email address

The liveness check is done via your smartphone camera.

A selfie-based verification done via your smartphone camera. It confirms you are a real person and that your face matches your submitted ID document — protecting your account from identity fraud.

No. You can register directly at app.wanpaus.com and apply for loans through the platform. Alternatively, if a private lender has partnered with WanPaus, you can access a referral link (e.g., /apply/default/whatsapp) which streamlines the enrollment process. Both paths lead to the same application flow.

Yes. WanPaus is a digital-first platform accessible anywhere in Papua New Guinea with a smartphone and internet connection. No physical branch visit is required.

Bullet Loan — Repay the full outstanding amount in one payment at the end of your term (7–90 days). Best for lump-sum earners such as those receiving wages, bonuses, or end-of-rotation pay.

Amortized Loan — Fortnightly installments aligned to your pay cycle. Ideal for rotational workers on weekly, fortnightly, or monthly pay schedules.

Your limit grows with your repayment history:

• Bronze — K50 (starting tier)
• Silver — K100 (3 consecutive on-time repayments)
• Gold — K200 (6 consecutive on-time repayments)
• Platinum — K500 (9 consecutive on-time repayments)
• Emerald — K800 (12 consecutive on-time repayments)
• Diamond — K1,000 (15 consecutive on-time repayments)

Yes — WanPaus is specifically designed for rotational workers. The Amortized Loan aligns repayments to your pay cycle, including weekly, fortnightly, or monthly schedules. If you are on unpaid leave, contact your lender for guidance.

APR (Annual Percentage Rate) is a standardised annual cost of borrowing. WanPaus states APR for regulatory transparency. Interest accrues daily on your outstanding principal — so partial repayments reduce total interest paid. Your exact repayment amount is disclosed before you confirm the loan.

No. All fees are disclosed before you accept:

• Application fee — None
• Early repayment fee — None
• Late fee — 10% of principal (after a 5-day grace period)

Yes. There is no early repayment fee. Repaying before your due date reduces total interest since interest is calculated daily on the outstanding balance.

Achieved after 15 consecutive on-time repayments. Your APR is reduced from 400% to 300% at any tier. A late payment resets your consecutive streak.

Days 1–5 (grace period): No late fee. Your repayment streak is maintained if you repay within this window.

Day 6+ (overdue): A 10% late fee on your original principal is applied. Your consecutive repayment streak resets to zero and your tier returns to Bronze.

Day 14 (default): If still unpaid, your loan is declared DEFAULTED. Credit bureau reporting may apply and access to new loans is suspended. Contact hi@wantekpng.com before day 14 if you cannot repay.

Default is declared 14 calendar days after your due date (9 days after the late fee grace period expires). On default: your tier resets to Bronze, your credit bureau profile is updated, and access to new loans is suspended. You can recover by repaying the full outstanding balance (including the late fee) — the bureau profile is then updated to RECOVERED and a recovery repayment streak must be established before new loans are available.

WanPaus allows one active loan per borrower per lender at any time. You must fully repay your current loan before a new one is issued.

Yes. HTTPS encryption protects all data in transit. KYC data is encrypted at rest. We do not sell your personal data to third parties. See our Privacy Policy.

Yes. Before any loan is issued, you review the full loan terms digitally and confirm consent with an OTP sent to your verified mobile and email. This is recorded as an audit event and forms the legal basis for the loan agreement.

WanPaus is a technology platform connecting borrowers with licensed lenders. All lending decisions are made by the lender, subject to their applicable PNG financial regulatory obligations. Contact us at hi@wantekpng.com with specific regulatory questions.

Email hi@wantekpng.com. We respond within one business day. For urgent issues involving account access or payments, include "URGENT" in the subject line.